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Registering for the New Microsoft Self-Service Password Reset

The password for your student email account can now be reset with the use of your cell phone, or personal email account. 

1. Log on to  SIS Portal
2. Click on the Email Link on the Dashboard
3. You will be given a message to provide additional information. Please write down your @student.laccd.edu email address listed in the message.
   You will be required to use your @student.laccd.edu email address to reset your password in the future.
   Click Next
4. Click the “Set it up now” link next to either or both of the authentication methods listed
5. Follow On screen Instructions
   1. Authentication via Phone will require a cell phone with text messaging capabilities if “Text Me” is selected. Otherwise “Call me” can be utilized
   2. A secondary Authentication Email (i.e. yahoo, Gmail, google) can also be setup to email your authentication codes to.
6. Once registration of a phone and/or email is completed you may click “Finish”